非常感謝您選擇使用 JAPJAPHK 網紅探店平台！我們深知您的隱私至關重要，因此制定了本使用者隱私權政策，以清楚告知您我們如何收集、使用、儲存、共享、保護您的個人資料，以及您享有的權利與選項。請仔細閱讀本政策，以了解您的權益、我們對您資料的處理方式，以及您如何控制與撤回相關權限。
（一）註冊與帳戶信息
當您註冊或登入 JAPJAPHK 平台時，我們會收集您的帳戶資料，包括但不限於用戶名、手機號碼、電子郵件地址、Instagram 帳號、註冊時間、登入記錄等。這些資料主要用於建立帳戶、驗證身份、保障帳戶安全、提供平台服務及履行與您之間的契約義務。
（二）使用信息
在您使用平台的過程中，我們會自動收集您的使用資訊，包括但不限於瀏覽內容、點擊與收藏記錄、評論與互動紀錄、搜尋歷史、發布內容、訂單和交易紀錄、使用頻率與偏好等。這些資訊用於改善平台功能、優化推薦內容、提升服務品質及保障平台安全。
（三）設備及推送相關信息
為了向您提供即時通知、帳戶提醒、活動資訊及系統消息，我們可能會收集與推送相關的設備資訊，包括但不限於推送令牌（Push Token）、Client ID、設備識別碼、設備型號、作業系統版本、應用程式版本、語言設定、網路狀態、通知開關狀態、推送訂閱狀態及推送成功/失敗紀錄等。這些資料由我們的推送服務供應商（例如 UniPush、FCM / Firebase Cloud Messaging）處理，用於向您發送重要通知、活動資訊、帳號安全提醒、訂單狀態更新及平台公告。
（四）位置信息
在您明確授權的情況下，我們可能會收集您的位置信息，以提供附近探店推薦、地理位置相關搜尋與活動資訊。若您不願提供位置資訊，您可在設備設定或平台帳號設定中撤回授權。
（五）相機及圖片選擇資料
當您更換頭像、上傳評論圖片、分享內容或保存平台生成的海報時，我們可能會請求使用相機，或讓您透過系統圖片選擇器選擇圖片。除非您主動選擇、拍攝或授權，我們不會讀取您裝置中的全部照片或影片庫。您主動選擇或拍攝的圖片可能會被上傳至我們的伺服器，用於頭像、評論、分享或相關平台功能。
（六）支付及交易信息
若您在平台內進行付費、購買產品或參與商家優惠，我們可能需要處理訂單資訊、交易金額、付款狀態及支付相關記錄。付款資訊通常由受信任的第三方支付服務提供商處理，平台本身不會以明文方式保留敏感支付卡資訊。
（一）提供平台服務
我們使用您的帳戶、設備與推送資料，以提供帳號管理、內容瀏覽、會員互動、探店發表、訂單處理、通知發送、平台安全及其他基本服務。
（二）提供推送通知
為了向您傳送平台公告、活動提醒、帳號安全通知、訂單狀態更新、內容更新與其他必要消息，我們會使用推送令牌與 Client ID，並透過 UniPush、FCM / Firebase Cloud Messaging 等服務向您的設備發送通知。您可以隨時在設備設定或應用程式設定中關閉通知、取消訂閱或撤回推送權限。
（三）改善平台體驗
我們會分析使用資訊與偏好，以改善平台功能、優化內容推薦、提升搜尋與互動體驗、提高系統穩定性與安全性，並為您提供更適合的探店內容及服務。
（四）安全與合規
我們會使用收集到的資料來預防欺詐、保護帳號安全、處理爭議、維護平台秩序、回應法律要求及保障用戶及平台合法權益。
（五）行銷推廣
在您明確同意的情況下，我們可能會使用您的資料向您發送平台活動、合作商家優惠、會員福利或相關推廣訊息。如您不希望接收此類訊息，可透過平台設定或通知選項撤回同意。
（一）第三方服務提供商
為保證平台正常運營與服務質量，我們可能會將必要資料共享給第三方服務提供商，例如雲端服務供應商、支付處理商、客服系統、分析工具、推送服務供應商（如 UniPush、FCM/Firebase）、資料儲存及安全管理服務商等。這些第三方僅在我們授權範圍內處理資料，並須遵守嚴格的保密義務與安全措施，不得將您的資料用於未經授權的其他目的。
（二）合作商家
若您參與探店活動、使用商家優惠或與合作商家互動，我們可能會向合作商家提供必要的資料，以便其提供相關服務，例如優惠券兌換、會員待遇、訂位或活動參與等。我們會要求合作商家遵守相同的資料保護義務，僅在必要範圍內使用您的資訊。
（三）法律要求與公共利益
在法律要求、法院命令、政府機關調查、司法程序、保護公共安全、維護平台合法權益，或防止詐騙/違法行為等必要情況下，我們可能會依法披露您的必要資料。除上述情況外，我們不會在未經您明確同意的情況下向其他第三方出售、出租或以其他方式轉讓您的個人資料。
（一）保留原則
我們只會在達成收集目的、實現服務、履行法律義務、解決爭議、執行協議、維護安全與預防欺詐所需的期限內保留您的資料。除法律另有規定外，資料保留時間將以最少必要期間為原則。
（二）具體保留期間
1. 帳戶及個人資料：保留至您帳戶停用、帳戶刪除後 30 天，或依法另有要求；
2. 推送令牌、Client ID、設備識別碼及推送相關資料：在您同意接收通知期間保留，若您撤回通知權限、取消訂閱、或帳戶被刪除，則會在 30 天內停止使用並刪除相關推送資料；
3. 使用記錄、交易與安全日志：一般保留 6 至 12 個月，必要時可能延長至符合法律要求或保護權益所需；
4. 若有法律義務、爭議處理、帳號安全調查或法規要求，我們可能需更長時間保留資料。
（三）刪除與撤回
您有權要求刪除帳戶資料、撤回同意、停止推送通知及要求刪除相關推送令牌。當您提出刪除請求時，我們將在合理期間內處理，通常在 30 天內完成資料刪除或停止處理，除非法律另有要求或出於安全、訴訟、合規或帳戶防欺詐之必要而需要保留部分資料。
（一）安全措施
我們採取合理且必要的技術與管理措施，保護您的資料安全，防止未經授權的存取、使用、披露、修改或破壞，包括但不限於防火牆、加密傳輸、存取控制、定期安全審查、漏洞掃描、身份驗證與權限管理等。
（二）加密技術
對於您的敏感資料，如帳戶密碼、登入驗證資訊、支付相關資料與必要的個人資訊，我們會採用加密技術處理，以保障資料在傳輸及儲存過程中的安全與保密性。
（三）資料傳輸與第三方
我們的推送服務與其他協力廠商服務可能需要透過網際網路傳輸相關資訊，為保障資料安全，這些資料將使用安全通訊協定及必要的技術保護措施進行傳輸。
（一）查閱與修改權
您可以隨時查閱、更新或修改您的帳戶資料與基本個人資訊，方式包括透過平台帳號設定或聯繫我們客服。
（二）刪除權
在符合條件時，您有權要求刪除您的帳戶資料、停用推送服務、或刪除其推送令牌與相關設備識別資料。您可透過平台設定、帳戶中心或聯絡我們提出申請。
（三）撤回同意
您有權撤回對特定資料收集、處理與使用的同意，包含位置信息、通知授權、推送訂閱、行銷推廣等。撤回同意可能影響部分功能，例如關閉推送通知可能使您無法接收平台重大通知、訂單狀態更新或活動提醒。
（四）通知權限控制
您可以在設備設定中管理通知權限，開啟或關閉推送通知，亦可在平台內關閉特定類型的通知。當您撤銷推送權限或取消訂閱後，我們會停止發送相關通知並刪除相應推送資料（如適用）。
（五）投訴權利
若您認為我們處理您的資料有任何不當或違反本政策的情況，您有權向我們提出投訴與申訴。我們將在合理時間內審查並回覆。
我們可能會不定期更新本使用者隱私權政策，以適應法律法規、平台業務發展、技術進步及安全需求的變化。更新後的政策將在平台上公佈，請您定期查看。若本政策有重大變更，且涉及您的權益或資料處理方式，我們會透過平台公告、推送通知、電子郵件或其他適當方式提前告知您。您在更新後繼續使用平台服務，視為您已接受更新後的政策。
如果您對本政策有任何疑問、建議、投訴、資料刪除請求或撤回同意的需求，請隨時聯繫我們：WhatsApp：+852 5915 5697。
若您要求刪除帳戶資料或停止推送通知，請提供您的帳戶資訊（例如手機號碼、註冊電子郵件、用戶名或相關帳號識別資料），以便我們快速處理。
我們會在合理時間內回覆您，並在法律允許的範圍內處理您的資料請求與權利行使。
再次感謝您對 JAPJAPHK 網紅探店平台的信任與支持。我們將持續保護您的隱私權，提供安全、便捷、符合您需求的服務。
Thank you for choosing to use the JAPJAPHK Influencer Restaurant Exploration Platform. We understand that your privacy is highly important, and therefore we have created this User Privacy Policy to clearly inform you about how we collect, use, store, share, and protect your personal data, as well as the rights and options available to you. Please read this Policy carefully to understand your rights, how we process your data, and how you can control or withdraw your permissions.
A. Registration and Account Information
When you register or log in to the JAPJAPHK platform, we collect account information such as your username, phone number, email address, Instagram account, registration time, and login records. This information is primarily used to create your account, verify your identity, protect account security, provide platform services, and fulfill our contractual obligations with you.
B. Usage Information
During your use of the platform, we automatically collect usage data, including but not limited to browsing history, click and favorite records, comments and interaction logs, search history, content published, purchase and order records, usage frequency, and preferences. This information helps us improve platform features, optimize recommendations, enhance service quality, and maintain platform security.
C. Device and Push-Related Information
To provide you with timely notifications, account alerts, promotional updates, and system messages, we may collect push-related device information, including but not limited to push tokens, Client ID, device identifiers, device model, operating system version, app version, language settings, network status, notification settings, subscription status, and push delivery records. This information may be processed by our push service providers, such as UniPush and FCM/Firebase Cloud Messaging, to deliver important notices, account alerts, order status updates, activity information, and platform announcements.
D. Location Information
With your explicit consent, we may collect your location information to provide nearby restaurant recommendations, geolocation-based searches, and activity information. If you do not wish to provide location information, you can withdraw this authorization in your device settings or account settings.
E. Camera and Image Selection Data
When you change your avatar, upload review images, share content, or save posters generated by the platform, we may request access to the camera or allow you to select images through the system image picker. Unless you actively select, capture, or authorize it, we will not access your entire photo or video library on the device. The images you actively select or capture may be uploaded to our servers for avatar, review, sharing, or other related platform functions.
F. Payment and Transaction Information
If you make purchases or participate in merchant offers on the platform, we may process order information, payment amount, transaction status, and payment-related records. Payment data is usually handled by trusted third-party payment providers, and the platform does not usually store sensitive card details in plain text.
A. Providing Platform Services
We use your account, device, and push data to provide account management, content browsing, member interaction, restaurant posting, order handling, notifications, platform security, and other core services.
B. Sending Push Notifications
To send platform announcements, activity reminders, account security alerts, order status updates, content updates, and other necessary messages, we may use push tokens and Client ID through services such as UniPush and FCM/Firebase Cloud Messaging. You may turn push notifications off at any time through your device settings or app settings, or withdraw push permission.
C. Improving the Platform Experience
We analyze usage information and preferences to improve platform features, optimize recommendation content, enhance search and interaction experience, increase system stability, and provide personalized restaurant content and services.
D. Security and Compliance
We use your data to prevent fraud, protect account security, handle disputes, maintain platform order, respond to legal requirements, and protect the legitimate rights and interests of users and the platform.
E. Marketing and Promotions
With your explicit consent, we may use your data to send marketing information about platform activities, merchant discounts, membership offers, and related promotions. If you do not want to receive these messages, you can withdraw your consent through the platform settings or notification options.
A. Third-Party Service Providers
To ensure the normal operation and service quality of the platform, we may share necessary data with third-party service providers, including cloud providers, payment processors, customer support systems, analytics tools, push providers such as UniPush and FCM/Firebase, and data storage or security management service providers. These third parties process your data only within the scope authorized by us and must comply with strict confidentiality obligations and security measures.
B. Cooperative Merchants
If you participate in restaurant exploration activities, use merchant offers, or interact with cooperative merchants, we may provide necessary information to those merchants so they can provide relevant services, such as coupon redemption, membership benefits, reservations, or activity participation. We require merchants to protect your information and use it only within the necessary scope.
C. Legal Requirements and Public Interest
We may disclose necessary personal data when required by law, court orders, government investigation requests, judicial procedures, public safety protection, defense of legal rights, or prevention of fraud or illegal activities. Except in these situations, we do not sell, rent, or otherwise transfer your personal data to third parties without your explicit consent.
A. Retention Principle
We retain your data only for as long as necessary to fulfill the purpose of collection, provide our services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and prevent fraud. Unless otherwise required by law, we will keep data only for the minimum necessary period.
B. Typical Retention Periods
1. Account and personal profile data: retained until your account is deactivated or deleted, and then for up to 30 days after deletion, unless otherwise required by law.
2. Push tokens, Client ID, device identifiers, and push-related data: retained while you consent to receive notifications; if you withdraw push permission, unsubscribe, or delete your account, the related push data will be stopped and deleted within 30 days where applicable.
3. Usage records, transaction records, and security logs: generally retained for 6 to 12 months, and may be extended when required to comply with legal obligations or protect rights and interests.
4. If there is a legal obligation, dispute handling, account security investigation, or regulatory requirement, we may retain data for a longer period.
C. Data Deletion and Withdrawal
You have the right to request deletion of your account data, withdrawal of consent, disabling push services, or deletion of push tokens and related device identifiers. When you submit a deletion request, we will process it within a reasonable time, typically within 30 days, unless a longer retention period is required by law or necessary for security, litigation, regulatory compliance, or fraud prevention.
A. Security Measures
We implement reasonable and necessary technical and management measures to protect your data against unauthorized access, use, disclosure, modification, or destruction. These include firewalls, encrypted transmission, access control, periodic security reviews, vulnerability scanning, identity verification, and permission management.
B. Encryption
For sensitive information such as account passwords, login credential data, payment-related data, and other necessary personal information, we use encryption technology to protect confidentiality during transmission and storage.
C. Data Transmission and Third Parties
Our push services and other third-party services may require the transmission of related information over the internet. To protect data security, we use secure communication protocols and necessary technical safeguards for such transmission.
A. Access and Correction
You may check, update, or correct your account information and basic personal data at any time via the platform settings or by contacting our support team.
B. Deletion Rights
If applicable, you may request deletion of your account information, deactivation of push services, or deletion of your push token and associated device identifiers. You can make this request through the platform settings, account center, or by contacting us directly.
C. Withdrawal of Consent
You have the right to withdraw consent for specific data collection, processing, and use, including location information, notification authorization, push subscription, and promotional communications. Withdrawal of consent may affect certain features; for example, turning off push notifications may prevent receipt of major platform alerts, order updates, or promotional messages.
D. Notification Permission Control
You can manage notification permissions in your device settings, enabling or disabling push notifications, or turning off specific notification types in the app. After you revoke push permissions or unsubscribe, we will stop sending notifications and delete the associated push data where applicable.
E. Complaint Rights
If you believe our handling of your information is inappropriate or violates this policy, you have the right to file a complaint or appeal. We will review and respond within a reasonable time frame.
We may update this User Privacy Policy from time to time to reflect changes in laws, platform operations, information technology, and security requirements. Updated versions will be published on the platform. Please review this policy regularly. If there is a significant change affecting your rights or how we handle your data, we will notify you in advance via platform announcement, push notification, email, or other appropriate means. Your continued use of the platform after the updated policy takes effect indicates your acceptance of the revised policy.
If you have any questions, suggestions, complaints, deletion requests, or requests to withdraw consent related to this Privacy Policy, please contact us at: WhatsApp: +852 5915 5697.
If you request account deletion or push notification withdrawal, please provide your account information, such as phone number, registered email, username, or account identifier, so we can process your request efficiently.
We will respond within a reasonable time and process your requests in accordance with applicable law and the requirements of this Policy.
Thank you again for your trust and support of the JAPJAPHK Influencer Restaurant Exploration Platform. We will continue to protect your privacy and provide safe, convenient, and user-centered services.